Privacy Policy

1. Information We Collect

1.1 Account Data

When you create an account, we collect your name, email address, profile photo (if provided), and authentication credentials. If you sign in through Google SSO, we receive your basic profile information as authorized by you.

1.2 Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, timestamps, and frequency of use. This data helps us improve the Service and provide relevant features.

1.3 Device and Technical Information

We collect device type, operating system, browser type and version, IP address, time zone, and general location data derived from your IP address. This information is used for security monitoring and service optimization.

1.4 Content Data

We store the content you create within the Service, including projects, tasks, files, messages, pages, comments, and any other materials you upload or generate. This content is stored to provide the Service to you and your workspace.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To authenticate your identity and manage your account
• To process transactions and manage your subscription
• To send you service-related notifications, updates, and administrative messages
• To respond to your inquiries and provide customer support
• To monitor and analyze usage trends to improve user experience
• To detect, prevent, and address technical issues, fraud, and security threats
• To comply with legal obligations and enforce our terms

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with the following categories of third parties:

• Service Providers: We work with third-party providers who assist in operating the Service, including cloud hosting (Microsoft Azure), payment processing (Stripe), email delivery (Brevo), real-time communications (Pusher), and analytics.
• Workspace Members: Information you share within a workspace is visible to other members of that workspace according to the access controls set by workspace administrators.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Workel, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. We maintain strict access controls, conduct regular security audits, and follow secure development practices. Workel is pursuing SOC 2 Type II compliance to further validate our security posture.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Workspace data may be retained according to the workspace administrator's retention policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 GDPR Rights (European Economic Area)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

6.2 CCPA Rights (California)

• Right to know what personal information is collected, used, and shared
• Right to request deletion of personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us at privacy@workel.com. We will respond to your request within 30 days.

7. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Service is used. Essential cookies are required for the Service to function. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings, though disabling essential cookies may affect functionality.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at privacy@workel.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. For significant changes, we will provide additional notice, such as an email notification or an in-app banner. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: